In first Post-Coyote Move, RXO Announces Partnership to Improve Visibility for LTL Customers

RXO, now the 3rd largest 3PL in North America, today announced a partnership with Shiplify, to provide RXO’s less-than-truckload (LTL) customers with accessorial visibility ahead of delivery, improving transparency during the billing process.

This is RXO’s first announcement following its acquisition of Coyote Logistics from UPS for more than $1 billion.

By leveraging Shiplify’s AI data capture, honed by processing millions of shipments from leading LTL carriers, RXO customers can obtain accurate location data, ensuring efficient planning and execution for address-specified locations. Shiplify integrates seamlessly with RXO Connect, RXO’s proprietary platform for shippers and carriers to book, track and manage shipments.

“Shiplify not only helps with revenue retention by identifying key accessorial captures but also provides RXO customers with more visible, clear and actionable data,” said North Winship, President of Shiplify. “This level of transparency ensures a better overall experience, fostering trust and satisfaction between RXO and their customers while enhancing operational efficiency.”

“RXO is committed to providing our customers with a superior experience when shipping LTL freight,” said Lou Amo, president of RXO’s truck brokerage business. “Our partnership with Shiplify enables RXO customers to have clean and advanced delivery data, which reduces surprises during the billing process.”

RXO has been at the forefront of using AI and machine learning for more than a decade, building proprietary algorithms for pricing, customer service and real-time data analysis. By integrating Shiplify’s sophisticated AI-driven data capture, RXO further refines the precision and responsiveness of its customers’ logistics operations.